Leaders Are the Fulcrum of Change
Change is constant, so what is leadership’s role in forward planning? First is to understand that change is
a process with key
points of leverage. With the right focus, intent and behaviour, this leverage can enable leaders to move their people from disruption to acceleration, without sacrificing productivity, results or wellbeing.
This session explores:
- How to focus on strategic relevance and craft a narrative
- Helping others to deal with disruption by empowering their differences
- How to be intentional about creating space for others to offer their best contribution
- Stretching people with specific and compelling challenges
Introducing Paul Coates
Head of Consultancy
As a commercial and strategic learning and development leader, consultant, facilitator and coach, Paul’s dual passions are people development and organisational impact. His relationship with FranklinCovey has been rich, starting first as a client for 12 years, before bringing his expertise implementing learning and making a strategic impact across the retail, legal and hospitality sectors to us as our Head of Consultancy.
Whether helping others to develop coaching skills as a “Master Facilitator”, enabling organisations to deliver sustainable results through learning or supporting teams through significant change, a consistent thread throughout is an ability to connect with people whatever their goal or role.
Phiroze Bilimoria
Head of Partnerships
With 7 years’ experience in professional development and workplace improvement, Phiroze was first introduced to the importance of recognising and developing the “whole person” during his time as a Director at O.C. Tanner. He has built on this at FranklinCovey, gaining a breath of knowledge in strategy execution, leadership, trust and sales performance- all rooted in the power of human behaviour.
Phiroze champions FranklinCovey’s values in his commitment to achieve greatness for his clients whatever their goal, and his passion for building win/win partnerships. His own personal brand of drive, determination and dedication can be traced to a background in motorsport, which he still holds strong ties to today.






