Individual Effectiveness

Upskill Your Workforce to Navigate Difficult Conversations

According to a recent study, 65% of people worry about how the other person will react to having a difficult conversation. It’s common for people to avoid difficult conversations or handle them poorly because they feel unprepared or afraid to address challenging issues.

While avoiding difficult conversations may lead to temporary relief, the true underlying issues persist, eventually building into larger problems. Growth happens in effectively addressing challenging issues—both for individuals and organisations. This bitesize webcast walks through a practical course for helping individuals turn tension into progress.