FranklinCovey Toolkits

Filtering the teachings of our most influential solutions into bite-sized insights that address specific problems and inspire action. Perfect for sharing with your team, leaders, or for your own development.

Culture

3 Steps to Build a Culture Where Teams Thrive

Happy, healthy employees are more productive, execute higher-quality work, and stay loyal to their organisations. Yet creating programs to support employees is only one piece of the puzzle.
To provide lasting support to their people, organizations need to build a winning culture with inclusive, high-trust values that help their people succeed both at work and outside of it. Download and share our guide, 3 Steps to Build a Culture Where Teams Thrive, and help your organisation align its culture and values with what’s best for its people.

Culture | Leadership

Intentional Inclusivity- 3 Ways to Create Professional Opportunities for All

Inclusive organizations reap a variety of benefits—Inclusive teams are 87% better at making decisions, and inclusive leaders experience 19% higher revenue growth. But an inclusive environment doesn’t just happen—it requires intentional advocacy for everyone, and that starts with its leaders. Read newest guide: 3 Ways to Create Professional Opportunity for All, and share it with your leaders to become effective advocates for your people.

Strategy Execution

4 Steps to Respond to Change and Achieve Consistent Business Results

You did all the right things to achieve great results—and then the landscape shifted. When your industry changes, your strategy needs to change too. The question is, how do leaders make the right adjustments without losing momentum or focus? The answer is agility. In this guide, we’ll explore four steps you can take to help your teams respond to change with agility to ensure they continue to achieve consistent results.

Individual Effectiveness

Thriving Through Tough Times

No matter what you or your teams are facing at work, there are factors you can control to feel less overwhelmed. The timeless principles of personal and interpersonal effectiveness can help you unlock your potential, work with others in more productive and creative ways, and make empowered choices—as both a leader and an individual. Read our guide and explore four tactics you can use to navigate the negative mindsets that creep in during times of stress. We developed these tactics to help you not only thrive through tough times but also support your team members in overcoming the same challenges.

Culture | Individual Effectiveness

Why Your Organisation Should Consider Quiet Hiring

Quiet hiring is the latest term to dominate the workplace conversation. Many leaders are investing in their employees’ learning and development (L&D)—both in skills and leadership capabilities—so they can elevate into new roles and accomplish what really matters. While many people are frustrated with the added stress of extra or different work, this solution can actually benefit both your organisation and your people. Download our newest guide to learn how quiet hiring builds trust, provides opportunities, and increases breakthrough results in your organisation.

Leadership

Building Exceptional Leaders in Uncertain Times

During uncertain times, people look to their leaders to reassure and realign them toward their most important goals. These four critical behaviours help leaders motivate and focus their people on what really matters, even amid uncertainty, stress, and burnout. Download our guide Building Exceptional Leaders in Uncertain Times and share it with leaders throughout your organisation.

Culture | Strategy Execution

5 Steps to Tie Your L&D Budget to Strategic Outcomes

Many organisations have invested in professional training and development opportunities for their people to remain competitive, increase retention, and provide support for employees. However, many L&D programs are falling victim to budget cuts with recent inflation. While many leaders see L&D as a cost and not an investment, there is a way to protect your programs and ensure your people continue to get the support they need to thrive—by defining concrete learning outcomes that align with your organisation’s most pressing goals. Read our newest guide to learn how.

Culture

Create Collective Behaviour Change That Lasts: A Guide for L&D Leaders

A leader’s role requires them to develop the character, mindset, skillset, and behaviors to inspire their team and deliver exceptional results again and again. But leaders need to do more than simply adopt an L&D program that provides training and content that addresses surface-level needs. They need to drive behavior change. Our newest guide covers the three keys to L&D programs that drive collective behavior change across an organization—download and share it with your leaders today.

Culture | Individual Effectiveness | Leadership

The 7 Habits: A Brief Guide to the Principles of the Best-Selling Book

Your organisation's success depends on strong individual performance in every role—especially during times of change and stress. By applying The 7 Habits of Highly Effective People®, you can build a culture of personal responsibility, optimal productivity, trust, cooperation, and creative problem-solving.

Download our guide for a summary of principles and practices that can help you cope with change in resilient, creative ways.

Sales

3 Ways Your Sales Team Can Stand Out and Sell More

Does your sales team stand out? After six years of intensely focused research involving nearly 3,000 sales professionals from 135 countries, we've discovered three ways top sales performers differentiate from the rest of the very best. Now, you can learn what it takes to help your team stand out and sell more with our in-depth guide.

Leadership

Leadership Approaches for a New World

The past few years have brought rapid changes to workplaces around the globe. As a result, organisational dynamics and needs have changed, and leaders need to adjust their approach to keep up with changing times. To thrive, your leaders need to adapt their styles, methods, and skills to be more agile than ever, guide their teams through periods of disruption, and deliver on important business goals that drive results.

Our new guide explores four leadership areas that require a new approach to ensure success:

  • Change management
  • Building trust
  • Transparent feedback
  • Driving consistent execution
Download our guide to help leaders in your organisation embrace this new world and understand the fundamental principles that will help them move forward.

Culture

Inclusive Leaders: Three keys to build an authentic, high-trust organisational culture

Recent studies show that organisations prioritising DEI in the workplace are more profitable and have higher innovation rates, up to 20%. They also report better employee satisfaction, engagement, and retention. This results in a happier, healthier organisation overall that produces greater results.

Now is the time for leaders to build inclusion into their daily behaviors and decisions. Do your leaders have the right styles, methods, skills, and tools to succeed?

Download our newest guide and share it with your leaders to learn more about developing inclusive leadership and building trust in your organisation.

Individual Effectiveness | Strategy Execution

Leverage Learning Science for Lasting L&D Impact

Individual contributors and executives value learning new skills and professional development opportunities today more than ever. A recent study shows that 61 percent of people would be motivated to stay at their current organisation if they had upskilling opportunities. Organisations are increasingly investing in learning and development (L&D) programs, but not all programs are created equal. To produce behavior change that drives breakthrough results, discerning HR leaders need to look for solutions grounded in learning science that encourage active learning, intentional application, and accountability. Download our newest guide to learn more about leveraging learning science for lasting L&D impact and share it with other leaders in your organization.

Individual Effectiveness

7 Ways to Get More out of 1-on-1s With Your Manager

Effective 1-on-1s are all about helping individual contributors be more successful. They provide an opportunity for individuals to form connections with their leader, share challenges, receive coaching, solve problems, and get feedback. When done right, 1-on-1s can be the most productive meeting of the week. Help everyone in your organisation get more out of their 1-on-1 meetings. To see how 1-on-1s can be taken to the next level, download and share 7 Ways to Get More Out of 1-on-1s with Your Manager.

Leadership

6 Key Communication Techniques to Build Trust and Inspire Your Team

The expectations for leaders in the workforce are changing. Leadership today is much more than setting goals and dictating priorities. Your job as a leader is to connect your team to a greater sense of purpose and meaning at work. To do this, communication is key. Leaders must communicate in ways that build trust and inspire their teams to greatness. Download these 6 Communication Techniques to Build Trust and Inspire Your Team. Then share them with leaders in your organization and encourage them to try these in their 1-on-1s.

Culture

Seven Misconceptions About Unconscious Bias

Unconscious biases are, well, unconscious, which makes them hard to identify, much less know their true impact. It’s a complex and sometimes controversial issue. Is it any wonder that there are so many misconceptions around what to do? Before you can take steps to operate more fairly and effectively at work, you need to get your bearings.

Download our guide Seven Misconceptions About Unconscious Bias to better demystify this complex issue and understand what it takes to change unconscious biased behaviour.

Individual Effectiveness

5 Questions to Prepare for More Productive Meetings

We all know the pain of sitting through boring, unorganised, and downright wasteful meetings. When you calculate the costs of unproductive meetings for your organisation, it adds up fast. A little preparation can go a long way when making meetings more productive.

To take your meetings to the next level, download 5 Questions to Prepare for More Productive Meetings, and share it with others in your organisation.

Introducing Jhana® for Individuals Bite-Size Performance Support

Jhana takes a unique, just-in-time approach to learning. Learners build their skills over time—through practical everyday tips and advice delivered by “push” (a weekly email newsletter) and “pull” (a robust library of hundreds of articles, videos, and tools) accessed in the moment of need.

Sales

8 Techniques to Get Beyond the Gatekeeper

Gatekeepers are typically in their role because they are good at it. After all, their job is to protect their leader's time and attention. But this doesn't need to be an adversarial relationship. With a few techniques—and honest communication—we've found that gatekeepers will admit nearly anyone. To help your team learn these skills, download and share this set of performance cards.

Leadership

6 Shifts to Develop a Leader's Mindset

Leaders are not exempt from the impact of so much change. If your leaders’ approaches toward work haven’t changed significantly in recent months or even years, it’s likely they’re not actually leading. Leaders need more than a retroactive managerial playbook, causing resistance to change. Leaders need to shift how they think and what they do to succeed in the new world—and it requires a new mindset.

Download our interactive toolkit to discover the shifts in mindset that will help you to:

  • Focus on getting things done with and through other people
  • Connect with your direct reports
  • Give feedback wisely
  • Always be learning
  • Lead through ambiguity and change
  • Manage your energy

Sales

The 7 Habits of Highly Effective Sales Leaders

Sales is tough and in an uncertain economic landscape the pressure on delivering results only increases. There are many sales books, hints and tips on the market you could read, but I invite you to download this whitepaper and discover how a completely different approach to selling, based in the timeless principles of the The 7 Habits of Highly Effective People (named #1 most influential business book of the 20th Centuy), can significantly increase the sales performance of   your organisation.

Strategy Execution

Mobilize Your Team to Deliver Breakthrough Results

Organisations are not immune to the vastly changing environment we live in today. Leaders are facing more pressure than ever to keep up with increasing demands to deliver impactful results.
But even amongst constant change, leaders need to fall back on trusted principles and disciplines that guarantee breakthrough results for their organisation. Our new guide provides four time-proven execution disciplines that will mobilize everyone in your organisation to reach new heights.

Leadership

100+ Questions for Better 1-on-1s

A common mindset is that leaders hold 1-on-1 meetings to monitor people's progress. By only monitoring progress, your leaders miss an opportunity to uncover other issues. When done properly, 1-on-1s can be one of your most powerful tools to engage your people. Download 100+ questions that your leaders can ask their direct reports to engage people.

Strategy Execution

4 Steps to Refine and Execute Your Team Goals

Too many leaders set vague goals like “improve customer retention,” leaving their teams unsure of how well they’re doing or even exactly what they’re working toward. FranklinCovey has developed a simple but powerful formula to identify where you are today, where you want to go, and the deadline for reaching that goal.

Download our tool 4 Steps to Refine and Execute Your Team Goals and learn how to talk about goals in more specific and measurable ways.

Leadership

3 Leadership Actions to Amplify Your Organisation's Impact

Successful leadership is about getting people to work together and give their best effort to your organisation’s most important goals. But this doesn’t just happen automatically—it requires intentional leadership actions that engage and connect your people and achieve results in a big way.

Download our newest guide for three actions your leaders can take today to transform your teams’ efforts into high-value results.

Strategy Execution

The 80/20 Activity Analyzer

80% of your results will come from 20% of your activities—are you focusing on the right ones? Use our 80/20 Activity Analyzer tool to be more strategic in your process and more successful in your results. Analyze any barrier, evaluate others who have achieved something similar, and use your imagination to determine other activities that might make a difference.

Leadership

How Effective Leaders Get Results: 7 Ways to Be More Proactive

If there's a tough decision you're postponing, an awkward conversation you're avoiding, or an urgent change you're not quite ready to make, now's the time to take action. Read our guide, How Effective Leaders Get Results: 7 Ways to be More Proactive, to learn how taking initiative in small, specific ways can help you reach your goals—for your team, your career, and your life.

Culture | Leadership

The Energy of Change: 5 Leadership Behaviours to Drive Collective Action in a Fluid Landscape

Organisational change used to feel like a rare event for most—now, it’s constant. And while part of dealing with change is simply accepting there will always be things beyond our control, leaders can use this disruption as an opportunity to create growth and inspire better results in both their people and their organisation. Help your leaders prepare their teams to move through change and transform your organisation’s approach to change by downloading and sharing our new guide, The Energy of Change—5 Leadership Behaviours to Drive Collective Action in a Fluid Landscape.

Leadership

Help Your Team Thrive in the Age of Remote Working

With much of the world having to adapt and work remotely where possible, it can be hard to manage even a single team because of virtual distances. Managers might feel powerless to keep a group cohesive and productive, whether in the office or working remotely. Distance working has its own set of challenges and cultural issues, just like working in the office does.

So, what can you do to shrink this cultural divide and prevent your co-located or remote team members from feeling isolated on either side?

To learn how to keep every team member engaged—from anywhere—read our guide Help Your Team Thrive in the Age of Remote Work: 8 Tips to Boost Engagement, Collaboration, and Morale.

Individual Effectiveness

7 Tips for Doing What Matters Most

How do you manage your time? If you're like most hard-working professionals, you probably spend too much time putting out fires and not enough time pursuing your long-term goals.

In times of uncertainty and stress, it's even more important to be intentional about how you use your time, so you can respond to unforeseen events in effective ways.

Leadership

How to Build Trust and Unleash the Potential of Your Direct Reports

Everyone has greatness inside of them. Are your leaders doing enough to unlock it? An exceptional leader's job is to unleash the potential in each of their direct reports.

This is a learnable skill that is built upon the foundation of trust and can impact your organization, but it’s easier said than done.

Share this guide with leaders in your organisation to help them build trust with their teams, unleash potential, and become a Trust & Inspire leader.

Strategy Execution

8 Ways to Boost Your Team's Commitment to Goals

In a perfect world, your team would magically show up to work fully committed to their goals—one of the keys to accomplishing anything as a team. But, since that's not an option in the real world, download our guide, 8 Ways to Boost Your Team's Commitment to Goals, to get your team on board and moving in the right direction.

Leadership

Crucial Insights for First-Level Leaders

Leading a team requires a different skillset than working as an individual contributor. To succeed in the face of new challenges, first-level leaders need to shift how they think and act. At FranklinCovey, we have gathered crucial insights for first-level leaders that will teach them how to develop your people into a high-performing team. Download our latest guide that puts the learning into practice. Feel free to share this guide with the first-level leaders in your organisation.

Culture

Help Your Organisation Thrive in the New World of Work

The world of work may have changed but expectations on leaders to produce results have not. Principles of effective leadership that result in superior performance haven’t changed either, but when some team members are co-located, some work from home, and even more follow a hybrid model, leaders must apply those principles differently. FranklinCovey has studied the transition to the new world of work in-depth as we’ve helped thousands of clients successfully transition. In doing so, we’ve identified a collection of best practices that are conducive to success.

Leadership

How to Communicate Change to Your Team

How leaders communicate a change to their team is critical to helping them understand and adapt. All change creates disruption, but leaders can minimize the amount of disruption through effective communication. Through careful preparation, leaders can articulate the change clearly and share a vision of the future with their team. Download our tool to help your leaders formulate an effective message the next time they communicate a change to their team.

Sales

Advancing Sales Opportunities During Challenging Times

In recent months the COVID-19 pandemic has made many of us rethink our purpose and press pause on certain projects. As a sales professional,the way you do business may change, but not why you are in business.

Staying focused on creating value for customers and clients is critical, both in and out of crisis, despite our own inner hesitancy to make new connections and nurture existing opportunities.

Download this toolkit of resources, videos and interviews to help you and your sales team refocus your priorities and maintain integrity in your intent during challenging times.

Leadership

6 Ways to Help Your Team Handle Stress

Each of us reacts to change in different ways—even to the same change. While our reactions to change are normal and human, it is our ability to choose our response that sets us apart and allows us to shape our own experiences.

Download our guide for six things you can do to help your team process the changes swirling around them and chart a productive course forward—despite the upheaval in their life and work.

Individual Effectiveness

Adapt to Change: 5 Self-Coaching Questions

A leader’s ability to adjust to new and shifting situations has a significant bearing on their ability to lead themselves, their teams, and their organisation through change. Fortunately, adaptability is like any other skill, and it can be cultivated over time.

Download our guide to help your leaders identify their current approach to change and adopt a productive mindset that enables them to thrive in new circumstances. Bonus: They can use it to coach their team, too!

Leadership

Listen Like a Leader: 9 Tips to Drive Powerful Conversations

The best communicators aren't just good talkers; they're also great listeners. When you listen well in person or over video meetings, you can connect more deeply with your team members, colleagues, and customers. You will learn more from others and they learn more from you.

To become a better listener, read our guide, Listen Like a Leader: 9 Tips to Drive Powerful Conversations. Then pick one or two skills—like reading body language or asking powerful questions—that you can start building this week.

Strategy Execution

Execution Challenge Worksheet

Every organisation has pockets of great performance. Within them you will find significant variability in performance—think of all the sales teams in your organisation that aren't performing like the great ones. The best organisations know where their pockets of greatness reside. They are better than the rest at scaling greatness across the organisation, institutionalising their own best practices, getting everyone's behaviour to change, and making their performance curve "righter and tighter." Our complimentary Execution Challenge Worksheet to help you answer:
  • What is the most important goal, outcome, or metric of your organisation?
  • Who needs to do what differently, or more consistently, to achieve the goal or outcome?
  • Which sales teams or leaders are modelling the behaviour that you want and are considered your great performers?

Leadership

7 Ways to Build Trust Between You and Your Team

Credible leaders know how to build the trust necessary to propel their organisation—and the people in it—forward.

To help leaders in your organisation develop this critical skill, share our tool, 7 Ways to Build Trust Between You and Your Team—A Toolkit for Leaders at All Levels.

Leadership

40 Back-Pocket Questions to Unleash Your Team's Intelligence

The best leaders are curious. But they don’t just ask a lot of questions. They ask the right questions—the kind that focus their team’s brainpower on the right problems.

To help leaders in your organisation develop this critical skill, share our tool, 40 Back-pocket Questions to Unleash Your Team’s Intelligence. Developed by Liz Wiseman, author of the bestselling book Multipliers, the questions are designed to open the door to creative solutions and stronger outcomes.

Culture

12 Tips for Better Live-Online Learning

This past year people who were sceptical about Live-Online training have been forced to embrace it. In the process, many have learned that what worked in-person doesn’t always work in a virtual classroom. Download our guide to gain key insights from what FranklinCovey learned while producing more than 30,000 Live-Online sessions to 600,000 people around the world.

Strategy Execution

Turn Average Employees into High Performers

Your organisation has pockets of great performers and extraordinary teams. And then there’s everyone else. Whenever you have variability in performance, you have variability in results. The key to creating great results is institutionalizing high-performance behaviours at scale.

By applying some basic truths about human motivation, you can turn average employees into high performers and typical teams into powerhouses. Download our complimentary guide to discover how 'moving your middle' has dramatic results on your organisation’s overall performance.

Leadership

10 Phrases Leaders Use to Build Trust with Team Members

Building a culture of trust starts with a shared vocabulary of simple, yet powerful phrases that leaders use to express gratitude, offer compassion, and provide support.

Leaders who engage team members with compassion and gratitude encourage them to trust one another and rally around each other and their leader to achieve desired outcomes.

Download our guide 10 Phrases Leaders Use to Build Trust with Team Members and share it with leaders throughout your organisation.

Culture | Leadership

Manage Your Biases to Better Manage Your Team

Bias is a natural part of the human condition—of how the brain works. It affects how we make decisions, engage with others, and respond to various situations and circumstances (often limiting potential). Understanding bias helps leaders notice and adjust for it, cultivate meaningful connections, and choose courage to make real change and unleash their own and others' potential.

Download our guide, Manage Your Biases to Better Manage Your Team, to learn some strategies for identifying your biases as a leader and what you can do to manage them.

Leadership

Make the Mental Leap to Leader

Turn Your Team Members Into Team Leaders. For leaders in the workplace, their leadership legacy begins with the opportunity to lead a single team. Leaders who have just one tier of employees reporting to them are referred to as “first-level leaders,” because they are on the first step of leadership.

If your first-level leaders' mentality toward work hasn’t changed significantly since they became leaders, it’s likely they're not actually leading. Leading people is vastly different from working as an individual contributor.

Don’t leave the success of your first-level leaders, and your organisation, to chance—download our complimentary six-step guide today.

Strategy Execution

6 Traps to Avoid When Creating an Engaged Virtual Team

 In remote and hybrid environments, leaders need to be even more intentional about creating the right conditions for high engagement.

The most powerful principles of human motivation are timeless, and they apply in all settings: in-person, remote, or hybrid. As the best leaders know, highly engaged employees are playing a game that matters, and they’re winning. Download this guide dispelling common engagement myths to ensure you are empowering your people wherever they are.

Individual Effectiveness

Manage Your Energy to Do Your Job Well

Most high-achieving professionals care deeply about their work. They feel a strong sense of responsibility for people and projects and tend to neglect their own needs, especially in stressful times or when you need to adapt to change. If you fit that description, you may be on the path to burnout.

To identify areas where you're putting yourself at risk, answer the questions in our guide, then choose one good self-care habit you can start practicing this week.

Leadership

9 Ways Your Leaders May Be Accidentally Diminishing Others

Strong performers tend to get ahead because of their energy, ideas, and high standards. But the very traits that propelled them into leadership roles can actually make them less effective as leaders. While researching her bestselling book, Multipliers, Liz Wiseman found 9 common patterns for how this happens.

Read our guide, 9 Ways Your Leaders May Be Accidentally Diminishing Others, to learn how to help leaders shift from Diminisher behaviors to Multiplier behaviors that bring out the best in their teams.

Culture

6 Ways to Help Your Organisation Be More Inclusive

It takes courage to stand up to bias and advocate for a welcoming and fair culture in your organization. But courage alone won't ensure that you actually make a difference. We each have a part to play in making progress, and the strategies in this guide can help you make an impact.

Leadership

5 Ways to Multiply Your Team's Natural Genius

Jon’s passionate about using technology to solve problems. Rachel’s amazing at turning data into eye-popping charts and graphs. And Luis has a gift for helping people with different opinions find common ground.

Everyone has a natural genius. Unlocking it is the secret to accessing more of each team member’s energy and ideas. To help your leaders get the most from their teams, share our guide, 5 Ways to Multiply Your Team’s Natural Genius, based on research by bestselling author Liz Wiseman.

Leadership

6 Ways Managers Can Build Trust and Avoid Breaking It

A big part of leadership is inspiring teams to meet performance goals. But what determines whether they respond? Often, the answer hinges on the leader's ability to instill or erode trust within their teams.

Building trust and inspiring your teams to meet performance goals—while fostering professional growth, productivity, and commitment—are all part of creating a culture that thrives.

Download and read this guide, which shares some best practices from FranklinCovey to build trust and share it with leaders throughout your organisation.

Leadership

Communicate Like a Leader

The Coronavirus pandemic has caused us to reflect on the efficacy and empathy of our communication. Shifting to remote working unleashed the need for practical adjustments, whilst the demands of our current reality necessitate communicating at every level in a way that builds trust. Effective communication is a prerequisite for effective problem solving, for effective relationships, for effective organisations. It is the fundamental skill of leadership- a role tasked with facilitating growth in teams and individuals at an unprecedented level in recent months.

This toolkit has been designed to help you consider how you can communicate more effectively as a leader - whether you are in a leadership role or not.

Individual Effectiveness

Productivity During Times of Uncertainty

Given the unprecedented global situation, it is possible that your team’s progress has lost momentum as you navigate both rapid change and the pressure to adapt. Keeping focused, positive and productive can be a challenge when many of the things we rely on are taken away, different ways of working are introduced and new demands on our time appear.

Seeing successful results still moving forward can make all the difference to the resilience of your team. Download this toolkit of resources to enable you and your team to work together whilst working apart, stay productive and take individual ownership of your output.

Leadership

Engagement, Motivation and Remote Working

Given the unprecedented global situation, remote working has become a necessity for many. As a leader you are faced with making new choices every day, and for the first time we’re finding that what worked yesterday, can quite literally change overnight.

During these turbulent times of remote working, keeping your team engaged, motivated and resilient can be a challenge, but one that is essential to maintaining momentum.

Download this resources toolkit to enable you and your team to work together whilst working apart, and deliver your best results.

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