Toolkits and Guides

These toolkits have been created by our thought leaders to help you and your teams thrive and drive results in this new normal. Carefully curated from our content library spanning 30 years of thought leadership, each toolkit includes insights from top FranklinCovey experts, interactive exercises and multi-faceted resources to equip you with the solutions you need to succeed.

The Energy of Change: 5 Leadership Behaviours to Drive Collective Action in a Fluid Landscape

Organisational change used to feel like a rare event for most—now, it’s constant. And while part of dealing with change is simply accepting there will always be things beyond our control, leaders can use this disruption as an opportunity to create growth and inspire better results in both their people and their organisation. Help your[…]

Help Your Team Thrive in the Age of Remote Working

With much of the world having to adapt and work remotely where possible, it can be hard to manage even a single team because of virtual distances. Managers might feel powerless to keep a group cohesive and productive, whether in the office or working remotely. Distance working has its own set of challenges and cultural[…]

How to Build Trust and Unleash the Potential of Your Direct Reports

Everyone has greatness inside of them. Are your leaders doing enough to unlock it? An exceptional leader’s job is to unleash the potential in each of their direct reports. This is a learnable skill that is built upon the foundation of trust and can impact your organization, but it’s easier said than done. Share this[…]

5 Questions to Prepare for More Productive Meetings

We all know the pain of sitting through boring, unorganised, and downright wasteful meetings. When you calculate the costs of unproductive meetings for your organisation, it adds up fast. A little preparation can go a long way when making meetings more productive. To take your meetings to the next level, download 5 Questions to Prepare for[…]

Crucial Insights for First-Level Leaders

Leading a team requires a different skillset than working as an individual contributor. To succeed in the face of new challenges, first-level leaders need to shift how they think and act. At FranklinCovey, we have gathered crucial insights for first-level leaders that will teach them how to develop your people into a high-performing team. Download[…]

The 7 Habits: A Brief Guide to the Principles of the Best-Selling Book

Your organisation’s success depends on strong individual performance in every role—especially during times of change and stress. By applying The 7 Habits of Highly Effective People®, you can build a culture of personal responsibility, optimal productivity, trust, cooperation, and creative problem-solving. Download our guide for a summary of principles and practices that can help you[…]

6 Ways to Help Your Team Handle Stress

Each of us reacts to change in different ways—even to the same change. While our reactions to change are normal and human, it is our ability to choose our response that sets us apart and allows us to shape our own experiences. Download our guide for six things you can do to help your team[…]

Adapt to Change: 5 Self-Coaching Questions

A leader’s ability to adjust to new and shifting situations has a significant bearing on their ability to lead themselves, their teams, and their organisation through change. Fortunately, adaptability is like any other skill, and it can be cultivated over time. Download our guide to help your leaders identify their current approach to change and[…]

Listen Like a Leader: 9 Tips to Drive Powerful Conversations

The best communicators aren’t just good talkers; they’re also great listeners. When you listen well in person or over video meetings, you can connect more deeply with your team members, colleagues, and customers. You will learn more from others and they learn more from you. To become a better listener, read our guide, Listen Like a[…]

7 Ways to Build Trust Between You and Your Team

Credible leaders know how to build the trust necessary to propel their organisation—and the people in it—forward. To help leaders in your organisation develop this critical skill, share our tool, 7 Ways to Build Trust Between You and Your Team—A Toolkit for Leaders at All Levels.[…]

40 Back-Pocket Questions to Unleash Your Team’s Intelligence

The best leaders are curious. But they don’t just ask a lot of questions. They ask the right questions—the kind that focus their team’s brainpower on the right problems. To help leaders in your organisation develop this critical skill, share our tool, 40 Back-pocket Questions to Unleash Your Team’s Intelligence. Developed by Liz Wiseman, author[…]

Humanize the Screen

Communication is a process, not just an idea. The best teachers, presenters, and facilitators thrive on human interaction. But put them in front of a computer screen instead of an in-person classroom and the whole dynamic changes. Some are able to connect with their audience, while others aren’t. One thing we’ve learned is that having[…]

Help Your Organisation Thrive in the New World of Work

The world of work may have changed but expectations on leaders to produce results have not. Principles of effective leadership that result in superior performance haven’t changed either, but when some team members are co-located, some work from home, and even more follow a hybrid model, leaders must apply those principles differently. FranklinCovey has studied[…]

12 Tips for Better Live-Online Learning

This past year people who were sceptical about Live-Online training have been forced to embrace it. In the process, many have learned that what worked in-person doesn’t always work in a virtual classroom. Download our guide to gain key insights from what FranklinCovey learned while producing more than 30,000 Live-Online sessions to 600,000 people around[…]

Turn Average Employees into High Performers

Your organisation has pockets of great performers and extraordinary teams. And then there’s everyone else. Whenever you have variability in performance, you have variability in results. The key to creating great results is institutionalizing high-performance behaviours at scale. By applying some basic truths about human motivation, you can turn average employees into high performers and[…]

10 Phrases Leaders Use to Build Trust with Team Members

Building a culture of trust starts with a shared vocabulary of simple, yet powerful phrases that leaders use to express gratitude, offer compassion, and provide support. Leaders who engage team members with compassion and gratitude encourage them to trust one another and rally around each other and their leader to achieve desired outcomes. Download our[…]

Manage Your Biases to Better Manage Your Team

Bias is a natural part of the human condition—of how the brain works. It affects how we make decisions, engage with others, and respond to various situations and circumstances (often limiting potential). Understanding bias helps leaders notice and adjust for it, cultivate meaningful connections, and choose courage to make real change and unleash their own[…]

8 Ways to Boost Your Team’s Commitment to Goals

In a perfect world, your team would magically show up to work fully committed to their goals—one of the keys to accomplishing anything as a team. But, since that’s not an option in the real world, download our guide, 8 Ways to Boost Your Team’s Commitment to Goals, to get your team on board and moving in[…]

Make the Mental Leap to Leader

Turn Your Team Members Into Team Leaders. For leaders in the workplace, their leadership legacy begins with the opportunity to lead a single team. Leaders who have just one tier of employees reporting to them are referred to as “first-level leaders,” because they are on the first step of leadership. If your first-level leaders’ mentality[…]

6 Traps to Avoid When Creating an Engaged Virtual Team

 In remote and hybrid environments, leaders need to be even more intentional about creating the right conditions for high engagement. The most powerful principles of human motivation are timeless, and they apply in all settings: in-person, remote, or hybrid. As the best leaders know, highly engaged employees are playing a game that matters, and they’re[…]

4 Steps to Refine and Execute Your Team Goals

Too many leaders set vague goals like “improve customer retention,” leaving their teams unsure of how well they’re doing or even exactly what they’re working toward. FranklinCovey has developed a simple but powerful formula to identify where you are today, where you want to go, and the deadline for reaching that goal. Download our tool 4[…]

9 Ways Your Leaders May Be Accidentally Diminishing Others

Strong performers tend to get ahead because of their energy, ideas, and high standards. But the very traits that propelled them into leadership roles can actually make them less effective as leaders. While researching her bestselling book, Multipliers, Liz Wiseman found 9 common patterns for how this happens. Read our guide, 9 Ways Your Leaders May Be[…]

7 Tips for Doing What Matters Most

How do you manage your time? If you’re like most hard-working professionals, you probably spend too much time putting out fires and not enough time pursuing your long-term goals. In times of uncertainty and stress, it’s even more important to be intentional about how you use your time, so you can respond to unforeseen events[…]

Manage Your Energy to Do Your Job Well

Most high-achieving professionals care deeply about their work. They feel a strong sense of responsibility for people and projects and tend to neglect their own needs, especially in stressful times or when you need to adapt to change. If you fit that description, you may be on the path to burnout. To identify areas where[…]

6 Ways to Help Your Organisation Be More Inclusive

It takes courage to stand up to bias and advocate for a welcoming and fair culture in your organization. But courage alone won’t ensure that you actually make a difference. We each have a part to play in making progress, and the strategies in this guide can help you make an impact.[…]

5 Ways to Multiply Your Team’s Natural Genius

Jon’s passionate about using technology to solve problems. Rachel’s amazing at turning data into eye-popping charts and graphs. And Luis has a gift for helping people with different opinions find common ground. Everyone has a natural genius. Unlocking it is the secret to accessing more of each team member’s energy and ideas. To help your[…]

6 Ways Managers Can Build Trust and Avoid Breaking It

A big part of leadership is inspiring teams to meet performance goals. But what determines whether they respond? Often, the answer hinges on the leader’s ability to instill or erode trust within their teams. Building trust and inspiring your teams to meet performance goals—while fostering professional growth, productivity, and commitment—are all part of creating a[…]

Communicate Like a Leader

The Coronavirus pandemic has caused us to reflect on the efficacy and empathy of our communication. Shifting to remote working unleashed the need for practical adjustments, whilst the demands of our current reality necessitate communicating at every level in a way that builds trust. Effective communication is a prerequisite for effective problem solving, for effective[…]

Advancing Sales Opportunities During Challenging Times

In recent months the COVID-19 pandemic has made many of us rethink our purpose and press pause on certain projects. As a sales professional,the way you do business may change, but not why you are in business. Staying focused on creating value for customers and clients is critical, both in and out of crisis, despite[…]

Productivity During Times of Uncertainty

Given the unprecedented global situation, it is possible that your team’s progress has lost momentum as you navigate both rapid change and the pressure to adapt. Keeping focused, positive and productive can be a challenge when many of the things we rely on are taken away, different ways of working are introduced and new demands[…]

Engagement, Motivation and Remote Working

Given the unprecedented global situation, remote working has become a necessity for many. As a leader you are faced with making new choices every day, and for the first time we’re finding that what worked yesterday, can quite literally change overnight. During these turbulent times of remote working, keeping your team engaged, motivated and resilient[…]