What is Unconscious Bias?
Every day, your people are faced with countless bits of information while making decisions that range from the pragmatic to the strategic. As they confront more and more information and have to act quickly while considering varying perspectives, your leaders and team members are primed to rely on biased thinking called unconscious bias.
Unconscious biases are a natural part of the human condition. They’re how our brains compensate for overload which affects how we make decisions, engage with others, and respond to various situations and circumstances- often limiting potential and inhibiting performance.


We think we see the world as it is, when in fact we see the world as we are.
Stephen R. Covey
Discover more about our Unconscious Bias solution
Objectives
There is nothing more fundamental to performance than how we see and treat each other as human beings. Start your organisation’s journey towards increased collaboration, innovation and talent retention:
01
IDENTIFY BIAS
Recognise the impact of bias on behaviours, decisions, and performance.
02
CULTIVATE CONNECTION
Increase empathy and curiosity in personal interactions to surface and explore bias.

The power of story to help us understand ourselves and others cannot be overstated.
Pamela Fuller
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6 Ways to Help Your Organisation Be More Inclusive
It takes courage to stand up to bias and advocate for a welcoming and fair culture in your organisation. But courage alone won’t ensure that you actually make a difference. We each have a part to play in making progress, and the strategies in this guide can help you make an impact.
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Outcomes
At FranklinCovey we offer a principle-based and practical approach to identifying and addressing bias in our everyday life.
We do so by going beyond simply raising awareness to helping participants build practical skills that let them recognise bias in action and counter its potentially harmful effects.
Our solution will help organisations that need to:
- Develop leaders who create an inclusive workplace and address unconscious bias’ impact on decision making.
- Build a culture where everyone feels respected, included and valued.
- Improve collaboration between newly acquired groups or existing functional silos.
- Develop a culture that positively impacts the bottom line.
- Shift from a compliance-based approach to diversity training to a more action-oriented approach.
- Close the gap between expected and actual behaviours in how people see and treat each other.
